How to book and cancel an order on JioMart
In this era of technology, smartphones, and the availability of almost everything online we have given a lot of importance to e-commerce websites and applications. In December of 2019, Reliance company also stepped into the world of e-commerce by introducing JioMart to us. JioMart is now India’s biggest e-commerce website for groceries, daily need products, and almost everything. Earlier, JioSell has introduced all of our readers to JioMart. We have also published an article about amazing offers on JioMart.
To read our article on ‘amazing offers on JioMart, click on the link below-
This time it is going to be a little different. In this article, JioSell is going to write about ‘How to order your favorite products from JioMart.’ Of course, we are not going to stop here. Because JioSell provides a total guide to their readers; we will also tell you ‘How to cancel your order from JioMart.’ Keep reading this article to the end and get the solution to your query.
How to book your order on JioMart-
1. visit the page or application-
If you are willing to order a desirable product from the application of JioMart, here is the link to download the application from PlayStore-
https://play.google.com/store/apps/details?id=com.jpl.jiomart
If you are planning to order from website, here is the link-
2. Sign in/sign up to create your account-
Before you order anything from this website, the website will ask you to sign in/sign up, which means create your account on JioMart if you are new here.

JioMart asks you to sign in by entering your mobile number and then verifies it by sending an OTP on your number.

3. Search for the desirable product and best offer-
After successfully completing the process of creating an account, now is the time to order the products. Come back to the home page. Can you see the search bar? Search for the product that you want to buy.
Similarly, there are categories available on the same page. You can choose your product from the categories.
Which categories are available on JioMart to shop-
Fruits, vegetables, dairy products, personal care products, baby care products, staples, beverages, snacks, bakery products, and home care products are available on JioMart at great discounts.
4. Create your cart-
To make sure you don’t lose any product from the list or forget to buy it, create a cart. When you finalize a product to buy it from JioMart, click on the product to read its details.
What details are given on the website?
Availability of the product, price of the product, discount on the product, specification of the product, information of other offers applicable to the product, product information, a disclaimer to the order, and content in the product.
After finalizing the product make sure you add it to the cart. You will see the option that says ‘add to cart.’
JioSell has uploaded an image below-

After adding the product to the cart, get back to the home page and complete your shopping list with the same process by adding them to the cart.
5. Check the cart and proceed to buy-
Once you make your cart by adding products in the cart, click on the cart symbol that is given on the top right side of the page.
Check the cart, you can add or cancel products from the cart as per your desire. Check if any coupon is available for the order, or if you have a Sodexo meal card you can get a discount/cashback on the order from JioMart; as JioMart has recently started accepting Sodexo meal cards.
JioMart gives amazing offers on almost everything. You can get up to 70% off on your shopping list. If you don’t have any idea about offers on JioMart, we would like to suggest you this article published on our website that briefly describes every discount and offer on the JioMart store. The link to the article is here- https://jiosell.com/offers-on-jiomart-get-up-to-70-off-on-your-shopping-list/
Coming back to the cart, this is how your cart will look like-

6. Place the order-
Once you check the cart, place your order. After clicking on the option ‘Place the order,’ JioMart will ask you for the details to deliver the product.
Which information do I need to provide?
Pin code of the city, name of the city, state, name, last name, address, and landmark. Don’t worry! Each and every piece of information you save here is safe with the JioMart site. The next step is to save this address.
This is how the page asking you details will look like-

7. Make payment-
Once you save all details, the JioMart will show you the summary of your order. This summary will take you to the next and final stage of booking your order which is paid.
Click on the ‘make payment’ option. Now, choose the mode of payment.
How can I make payment for my order on JioMart?
There are several options available on the site.
- Google Pay
- Phone Pe
- PayTm
- Debit card/credit card
- Jio Money
- MobiKwik
- UPI
- Net banking
- Cash on delivery
Choose the mode as per your convenience. Add details regarding the payment and proceed.
Right after making the payment, the site will give you confirmation to the order.

You have placed the order successfully!
If you wish to check the details of your placed order or want to know the status of arrival, click on the blue box that says ‘View or manage the order.’
Once you place your order successfully, you will get a message on your registered number.
How to cancel the order on JioMart?
It happens! Due to some reasons, if you wish to cancel the order you can do it. Don’t know the exact process? JioSell will tell you how-
1. Get on the home page and click on the top left-
If you wish to cancel your order you have to go to the home page of the JioMart. Further, click on the three dots displayed on the top left side of the page.

As per shown in the image, click on the option ‘orders.’
2. Check on the view details option-
Right after clicking on the option ‘orders’ you will see a page that will display all your orders. Click on the option ‘View details’ and proceed.
JioSell has got you an image, this is how it will look-

3. Cancel the order-
Now, you can clearly see the status of your order. The option of canceling the order is right there.
We have marked the location of the option in the image provided below-

4. Give a reason to cancellation-
Right after clicking on cancel the order, the website will ask you to give a reason for cancellation. Choose a valid reason and click on submit.
This is how you cancel your unnecessary order on JioMart.
Stay on the page until you get the confirmation of cancellation.
This is how the page will look after cancelling your order-

You can immediately see the status of your order cancelled.
JioSell has explained almost everything related to booking order and if required then, cancelling the order.
We hope you find this article helpful. Keep reading for more interesting and informative articles.